My download links never show up, not even in the spam/junk folder!

Depending on your mail provider, your Craft & Vision download links may not always make it to your inbox. There are many possible reasons for this, and sometimes the issue belongs to the provider and cannot be fixed. However, we encourage you to whitelist our delivery address for your email application or platform. 

Using the email address delivery@shopify.com follow the instructions on this page for your email application: http://sci.scientific-direct.net/wl.html

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