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  1. Craft & Vision
  2. Frequently Asked Questions and Announcements
  3. Top Frequently Asked Questions

Top Frequently Asked Questions

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  • ★ Why is the Zip file not downloading to my iPad?
  • ★ Why are my video files not playing?
  • ★ Why can't I sign into my account after the new website was launched?
  • ★ How do I download and read a PDF eBook on an iDevice?
  • ★ What can I do if I delete or lose my eBook?
  • ★ Why didn't I receive my subscription copy of PHOTOGRAPH?
  • ★ What happened to the PHOTOGRAPH yearly subscription?
  • ★ Can I use an alternate method of payment instead of PayPal?
  • ★ I missed using the discount code. Can you give me the discount after I've made a PDF purchase?
  • ★ PayPal isn't working. Can I pay with Interac Online (or some other method)?
  • ★ My computer says your PayPal certification has expired. Is it still secure?
  • ★ Do prices include taxes?
  • ★ What happened to the Affiliate Program?
  • ★ What if I didn't get my download link?
  • ★ I wasn't able to enter the discount code when checking out. Can I still get it taken off my order?
  • ★ Where do I enter the discount code?
  • My download links never show up, not even in the spam/junk folder!
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